Portal de Alhama de Murcia

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The Office of Citizen carried an average of 220 daily services during 2012 (25/04/2013)

The Citizen's Office of Alhama conducted in 2012 a daily average of 46 performances, related service "one stop shop" that provides, as stated in the report of the Director General of the Civil Service and Quality Services, referred to the city of Alhama de Murcia dated April 1, 2013.

If we add the other services of the council, which makes this unit, which is located at the entrance of the City and is staffed by three employees, daily performances exceeds 220.

Sebastian Moreno Care Councillor and Citizenship has given data this morning at a press conference highlighting the great work of this section officers municipality.

The mayor noted that in this report of the Autonomous Community shows that in 2012 the one-stop service Alhama entries recorded as a total of 6,491 documents and 1,564 documents as output.

A total of 2,928 attested copy, securities issued or renewed large family 143, 98 hunting licenses and fishing 12 435 fees and liquidated.

Also served 482 requests for general information.

All this makes a total of 12,155 actions taken during the past year, or what is the same, about 46 performances a day.

This feature is of great benefit to the residents of Alhama, it prevents them from having to travel to do their transactions with the Regional Administration.

Moreno also clarified that the activity of this office does not focus solely on providing this service, but also addresses the General Register of the City Hall, the call and information to citizens, prepares reports and registration certificates, manages the plank edicts, renewal of ID, receipt of complaints, notices or requests from neighbors, etc..

If we count all these services, to give an example, in 2012 there were 12,057 entries addressed to our City, was given out to 9,828 documents were posted on the 613 board edicts were issued 1,624 census reports, were dealt a total of 18,900 phone calls, etc..

This would mean a total of 43,022 performances or what is the same a daily average of 174 performances.

If we add these to the 46 for the one-stop service would get an amount of approximately 220 daily performances.

For everything explained the mayor, as head of the Department of Citizen Services, praised "very positively to the report of the Directorate General of Public Function, and overall great work of this citizen services unit, and which are many and varied services provided and therefore wants to publicly congratulate the officials working in the same, because these people have the responsibility to be the friendly face of our City, which with their effort and professionalism have day to day ".

Source: Ayuntamiento de Alhama de Murcia

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