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Briefing for telecare service users (20/05/2016)

This Thursday, May 19, the Department of Social Services has organized a regular briefing aimed at older service users of telecare in Alhama.

Magdalena Carreno technician this area, presented the event attended by the Councillor for Social Services, Felipe Garcia, and the company responsible for managing this service.

The meeting closed the mayor, Diego Conesa, who has chatted in a relaxed atmosphere with all attendees.

Tunstall Televida company is responsible for launch this service in the area of ​​Alhama.

Inma Javier Alarcon Lema and have been professionals who have given the briefing.

The meeting was reminded users the advantages of using telecare and has collected information from all doubts and proposals that had attendees.

Inma Lema has exposed how your business works where it has been demonstrated the effectiveness and usefulness of this service for the elderly.

Lema has made a practical demonstration of the use of "Medal" or support users wear around the neck or as a bracelet on her wrist.

He also reminded them that offer other services, such as Agenda, which recalls the doctor appointments or taking medication for those older requesting the service, all added to the service of the "medal".

The help of telecare not only serves to act in emergencies, is a 24-hour service every day of the year.

The user, in addition to the usual assistance, you can choose to request other services that facilitate their daily lives.

For example, the company has signed with the City of Alhama, and through him to the local police, a collaboration agreement for the user who does not have family support and / or neighborhood can provide a copy of the keys to your home if an emergency situation occurs.

The City Council, through Social Services, is also available for these seniors detectors used to locate fumes, gas, falls and mobility.

When an accident occurs, the device sends a signal to the company that acts quickly.

Another service that has been discussed is the use of a mobile telephone with remote assistance for users who move out of urban areas, as the usual home appliance acts.

This mobile carries a GPS system that locates the person who has suffered a mishap.

Cover charge and works with any mobile;

a service does not replace the usual, but a complement to specific cases.

The talk has been teaching and have attended nearly 50 people, which according to the Social Services technician reflects the importance of this service and the willingness of users to respond to any initiative informative.

Social Services organize quarterly briefings that serve as social meeting for attendees, who value them highly.

Both the company and the technical Telecare the council are in constant communication with visiting them in their homes regularly and personally knowing each particular case users.

Source: Ayuntamiento de Alhama de Murcia

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